Job Details
Student Services Specialist, Financial Aid



$39,011 to $45,224 PER YEAR

$3,251 to $3,769 PER MONTH



Under the direction of the Financial Aid Director, perform specialized and technical duties in support of financial aid programs and services; receive, analyze and validate financial aid applications, perform needs analysis, determine eligibility and package awards in accordance with District policies and federal, state and local requirements.

  • Works with the public, communicate verbally and in writing, maintain confidentiality, maintain accurate and complete student records, possess the ability to present a professional image in all telephone and personal contacts, and the ability to meet deadlines and complete projects accurately and on a timely basis.
  • Processes student financial aid applications that include the California College Promise Grant (formally the BOGW), Federal Student Aid Application (FAFSA), Cal Grants, and Federal Direct loan applications.
  • Analyzes and evaluates the financial needs of students using federal and state guidelines for Federal Work Study, Federal Supplemental Education Opportunity Grant, Pell Grant, Cal Grant, scholarships and other financial aid programs.
  • Reviews and evaluates required documentation and packages awards in accordance with established guidelines; interprets and applies federal, state and institutional regulations to determine and certify student eligibility.
  • Informs and advises students and parents regarding eligibility and responsibilities of financial aid programs; interprets and explains policies, application procedures and availability of funding from various sources.
  • Uses and maintains complex computer programs to analyze, process, record, retrieve and verify statistical data; operates computers, calculator, copier and other office machines.
  • Collects and processes documentation required for “Verification” of a student’s financial aid application in accordance with federal regulations.
  • Conducts financial aid and/or loan workshops on/off campus and provides support to outreach programs with various community organizations and high schools.
  • Attends training workshops and conferences in order to learn and stay current on financial aid regulations and processing.
  • Answers telephone calls, technical questions and e-mails from students, instructors, counselors and/or parents.
  • Performs other duties as assigned by the Financial Aid Director.


Any combination equivalent to:
• AA degree in a related field and two years of progressively responsible experience with at least one of those years in student financial aid field and/or enterprise software applications.
• Or an equivalent combination of education and experience. Comparable related work experience may substitute for higher education. 

• Bachelor’s degree preferred


  • Knowledge of current Federal and State financial Aid regulations and guidelines.
  • Demonstrate ability to interpret and apply Federal and State regulations pertaining to the financial aid process and eligibility.
  • Ability to communicate effectively, orally and in writing.
  • Demonstrate knowledge of, and proficiency in, the operation and use of personal computers utilizing word processing, spreadsheet and database management software programs (e.g., MS Office Suite, MS Word, MS Outlook, MS Excel, MS Access and PowerPoint) and the Internet browser, websites and E-mail.
  • Understanding of, sensitivity to and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of College of the Siskiyous students, faculty, staff and community.
  • Analyze student needs and make determinations as to the appropriate course of action.
  • Interpret, apply and explain rules, regulations, procedures, precedents and policies related to Financial Aid.
  • Investigate and analyze problems, evaluate alternatives and make recommendations.
  • Plan, organize, coordinate and perform work in a situation where numerous diverse demands are involved.
  • Work effectively with minority, disadvantaged students and students with disabilities. 
  • Speak effectively before groups of students, employees and the general public.
  • Apply language skills to read, analyze and interpret statistical data, technical procedures and governmental regulations.
  • Work independently with little direction.
  • Meet schedules and timelines.
  • Write reports, correspondence and procedures.
  • Utilize reasoning to define problems, collect data, establish facts and draw valid conclusions.
  • Establish and maintain cooperative working relationships with others.
  • Communicate effectively both orally and in writing.
  • Operate office equipment, computer and assigned software.



The District offers a competitive benefits package including medical, dental and vision coverage to employees and qualified dependents.  


In addition, the District provides vacation, sick leave and paid holidays.  The employee participates in the Public Employee Retirement System through District and employee contributions.

Selection Process

After the preliminary screening, selected candidates will be invited to the campus for an initial interview with the Search Committee.  At the discretion of the District, videoconference interviews (in lieu of an in-person initial interview) may be offered.  Candidates to be interviewed will be selected from applicants who most closely meet the minimum and desired qualifications.  Meeting the minimum qualifications does not guarantee an interview.  The Search Committee will recommend a slate of finalists to the Superintendent/President for a final interview.


The District reserves the right to re-advertise the position or to delay indefinitely filling of the position if it is deemed that applicants for the position do not constitute an adequate applicant pool or if funding is not available.


Conditions of Employment

Employees must satisfy all the pre-employment requirements prior to appointment that include, but are not limited to, tuberculosis clearance (EC 87408.6), fingerprint processing, and verification of their legal right to work in the United States.  A pre-employment physical examination may be required.


Applicants requiring reasonable accommodations in completing the application or interview process must notify the Human Resources Office in advance.


College of the Siskiyous is an equal opportunity employer. The policy of the District is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and Vietnam-era veterans. No person shall be denied employment because of ethnicity or race, color, sex or gender, gender identity, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, status as a Vietnam-era veteran, ancestry, or political or organizational affiliation.


College of the Siskiyous is accredited by the Accrediting commission for Community and Junior Colleges of the Western Association of Schools and Colleges.

Indoor work environment.
Driving a vehicle to conduct work.

Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information and make presentations.
Sitting for extended periods of time.
Seeing to read a variety of materials.
Valid California driver’s license.
Cover Letter, Resume, Unofficial Transcripts