Job Details
Student Services Specialist, Admissions & Records
Classified
08/13/2018
09/04/2018
Opened until filled

STUDENT SERVICES SPECIALIST, ADMISSIONS & RECORDS

FIRST REVIEW SEPTEMBER 4, 2018 - OPEN UNTIL FILLED

$39,011 to $45,224 PER YEAR

$3,251 to $3,769 PER MONTH

12 MONTHS / 40 HOURS PER WEEK POSITION

 

Under general supervision of the Registrar, performs a variety of technical duties in support of assigned student services program area including admissions, International Student admissions, California residency determination, Oregon Exchange enrollment verification and state wide reporting. Provides students, staff, and others with specialized information, training, and assistance related to area of assignment; and performs other general program support and clerical assistance duties in support of assigned program area.

  • Performs a full range of technical, program support, and clerical duties in support of assigned student services program area; relieves manager(s) of administrative details including researching and resolving problems related to area of assignment. Performs a full range of clerical and administrative duties in support of program operations; assembles files and duplicates materials; composes and prepares office correspondence, materials, reports, forms, brochures, presentations, handbooks, manuals, and consumer information; answers phones, refer callers, and take messages; maintains and orders supplies.
  • Participates in planning, organizing, and coordinating assigned program activities and student services; assists in the development and implementation of revised/new procedures including those to ensure efficient day-to-day operations of assigned area.
  • Serves as point of contact with students, prospective students, staff, and the general public regarding departmental services; provides technical information and assistance regarding area of assignment; explains program applications, policies, procedures, requirements, and restrictions; develops promotional and informational materials for distribution on and off campus; maintains assigned resource material and library. Verifies and reviews materials, applications, records, files, and reports for completeness and conformance with established regulations and procedures; applies applicable policies and procedures in determining completeness of applications, records, files, and reports; collects and processes appropriate information
  • Compiles and tabulates statistical data; compiles information from various sources and prepares appropriate forms, schedules, and reports; lists, abstracts, or summarizes data; inputs and reviews data and prepares special and periodic reports related to an assigned project and/or program area including state and federally mandated reports; verifies accuracy, completeness, and compliance to rules, procedures, regulations, policies, and other mandates. Establishes and maintains records including student records; maintains complex, interrelated filing systems that may include confidential files; collects, compiles, and records narrative, statistical, and financial data and other information; researches and verifies information as requested.
  • Utilizes various computer applications and software package such as CCC Apply and Banner; maintains and generates reports from a database or network system; utilizes electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments.
  • Coordinates communication and activities with other District departments and personnel, educational institutions, governmental and private agencies, and the public.
  • Maintains current knowledge and learns new state and federal laws, rules, and regulations pertaining to area of assignment; reviews updated or new technical instructions or references; attends seminars, conferences, workshops, and other training sessions; assists in providing training and direction to others regarding changes and new regulations including creating and disseminating new instructions.
  • Trains and provides work direction to assigned student workers and temporary help as assigned.
  • As applicable, determines program eligibility and prepares needs analysis; reviews and processes applications for students; registers students for programs; monitors progress of students.
  • May perform a variety of general clerical accounting duties related to various financial processes.
     


1. Associate of Arts or equivalent

DESIRED QUALIFICATIONS
1. Knowledge of Ed Code and Title V regulations
2. Knowledge Of California Residency  Requirements
3. Knowledge of Homeland Security and SEVIS requirements

• Operational characteristics, services, and activities of the functions, programs, and operations of the assigned office.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the State Education Code and other legal requirements related to residency for educational purposes and SEVIS requirements for International Students.
• Technical aspects of field of specialty.
• Principles, practices, and procedures of business letter writing.
• Principles, practices, and procedures of fiscal, statistical, and administrative record keeping.
• Principles and practices used to establish and maintain files and information retrieval systems.
• Basic research methods and techniques.
• Principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette.
• Interpersonal skills using tact, patience, and courtesy.
• English usage, grammar, spelling, punctuation, and vocabulary.
• Oral and written communication skills.
• District organization, operations, policies and objectives.
• Referral agencies, services, and departments on and off campus may be required for some assignments.
• Screening and interviewing techniques may be required for some assignments.
• Clerical accounting and bookkeeping principles may be required for some assignments.
• Supervisory techniques.
• Understand the organization and operation of the assigned office and/or program area as necessary to assume assigned responsibilities.
• Understand, apply, and ensure compliance with administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances.
• Perform a range of technical, program support, administrative, and clerical duties involving the use of independent judgment and personal initiative.
• Coordinate and conduct workshops, seminars, special event, class presentations, orientations, and tours.
• Provide specialized assistance, training, and information to students, faculty, administrators, staff, and the public concerning assigned program area, functions, and resources.
• Orient students, staff, and public to resources and services related to area of assignment.
• Research, compile, analyze, and interpret data.
• Independently compose and prepare routine correspondence and memoranda.
• Prepare a variety of clear and concise administrative and financial records.
• Implement and maintain filing systems.
• Compile information and write reports, business correspondence, and procedure manuals using correct English usage, grammar, spelling, punctuation and vocabulary.
• Respond to requests and inquiries from students, staff, or the public; effectively present technical information in person or on the telephone to students, staff, or the public.
• Screen, interview, and assess needs of students and clients.
• Use sound judgment in recognizing scope of authority.
• Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations.
• Type or enter data at a speed necessary for successful job performance.
• Train and provide work direction to others.
• Plan and organize work to meet schedules and changing deadlines.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Adapt to changing technologies and learn functionality of new equipment and systems.
• Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
• Work effectively with minimal supervision.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

 

Benefits

The District offers a competitive benefits package including medical, dental and vision coverage to employees and qualified dependents.  

 

In addition, the District provides vacation, sick leave and paid holidays.  The employee participates in the Public Employee Retirement System through District and employee contributions.

Selection Process

After the preliminary screening, selected candidates will be invited to the campus for an initial interview with the Search Committee.  At the discretion of the District, videoconference interviews (in lieu of an in-person initial interview) may be offered.  Candidates to be interviewed will be selected from applicants who most closely meet the minimum and desired qualifications.  Meeting the minimum qualifications does not guarantee an interview.  The Search Committee will recommend a slate of finalists to the Superintendent/President for a final interview.

 

The District reserves the right to re-advertise the position or to delay indefinitely filling of the position if it is deemed that applicants for the position do not constitute an adequate applicant pool or if funding is not available.

 

Conditions of Employment

Employees must satisfy all the pre-employment requirements prior to appointment that include, but are not limited to, tuberculosis clearance (EC 87408.6), fingerprint processing, and verification of their legal right to work in the United States.  A pre-employment physical examination may be required.

 

Applicants requiring reasonable accommodations in completing the application or interview process must notify the Human Resources Office in advance.

 

College of the Siskiyous is an equal opportunity employer. The policy of the District is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and Vietnam-era veterans. No person shall be denied employment because of ethnicity or race, color, sex or gender, gender identity, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, status as a Vietnam-era veteran, ancestry, or political or organizational affiliation.

 

College of the Siskiyous is accredited by the Accrediting commission for Community and Junior Colleges of the Western Association of Schools and Colleges.

Cover Letter, Resume, Unofficial Transcripts